1. Security Policy

We take security and your privacy very seriously. All credit/debit card transactions through our website are processed by Paypoint, UK's leading payment service provider, and Lloyds TSB. We also take further security measures in that all your personal details are processed through our Thawte SSL. We do not collect, hold or store your credit/debit card details at all.

Our secure checkout is enabled with 3d Secure to further protect you card details:

MasterCard SecureCode is a service provided by your card issuer and Master Card. It adds another level of protection to you when you buy products online. The main aim of MasterCard SecureCode is to protect your MasterCard from unauthorised use.

View a demonstration of how it works on the MasterCard website .

Verified by Visa works in much the same way as MasterCard SecureCode and protects the cardholder from unauthorised use of their Visa card. It is also a service provided by your card issuer and Visa.

If you have more questions about Verified by Visa please visit the Visa website.

2. Privacy Policy

At Kids Rooms we are commited to protecting your privacy.

1. Introduction
This policy covers Kids Rooms Ltd use of personal information that we collect when you use www.kidsrooms.co.uk. The policy also gives you information about our use of cookies and access to your personal information.

2. What information do we collect about you?
When you shop on our website we will collect the following personal information from you; your name, email address, postal address, billing address, telephone number. We do not collect, hold or store your credit/debit card details at all.

We also collect information about you even if you do not shop on our website or register for any of our services. We collect information such as which search terms you entered whilst on our website, where you came from on the internet to find our website, your IP address, browser type and the country your computer is located in.

On occasion we may record or monitor telephone calls with you to further improve our customer service or to prevent or detect fraud. In event of this happening we will notify you of this before the telephone conversation starts.

3. How do we use the information we collect about you?
Our promise to you is we don’t ever share your private details with any other organisation outside our delivery companies, manufacturers and banks. The sharing of your details with our delivery companies, manufacturers and banks is only to necessitate the processing of payment and delivery of your order.

Any other information collected about you if you do not actually shop on our website is collected to improve the quality of service we provide.

4. What are "cookies" and how do we use them?
When you visit our website we may use a "cookie" to provide you with customised information on our website.

A cookie is a small text file which our website can send to your internet browser. This text file will allow us to understand what content on our website you have visited and interacted with. Cookies allow us to make our website a better experience for you.

Most browsers automatically accept cookies but you do not have to accept cookies if you do not want to. If you do not want to accept cookies please read up on your browser software for further information.

5. Access to personal information
You have a legal right to request a copy of any personal information Kids Rooms holds about you. You also have a right to request Kids Rooms to remove any personal information about yourself from their systems. Please email or write to us with this request at;

Email: sales@kidsrooms.co.uk

Kids Rooms Ltd
Unit 6, New Forest Enterprise Centre
Rushington Business Park
Chapel Lane
Totton
Southampton
SO40 9LA