About Kids Rooms

1. Corporate Information

Kids’ Rooms was started in 2004 and our aim is to sell high-quality children’s furniture, toys and accessories, as well as offering personal, reliable customer service to our customers.

Kids’ Rooms is run by a husband and wife team and our friendly staff, and is based in Totton, on the edge of the New Forest in the South of England. At Kids’ Rooms we are genuinely passionate and excited about the products we sell, and have an ever-expanding range of items in our warehouse and on our website. We look for quality durable products that will stand the test of time - products that can be difficult to find on the high-street; furniture and toys that your children can treasure and pass on to their children.

We work with a large number of different suppliers, many of them specialist suppliers, who all produce very high quality, lasting products. The majority of our suppliers are based in the UK, and many of our products are British-made. We also work with Fair Trade suppliers and suppliers who use ecologically friendly resources, such as replenishable wood. We look for products that are made of quality materials, and that are well-made, because we want you to be really happy with the items you purchase.

At Kids’ Rooms, our office hours are 9.00 am to 6.00 pm Monday to Friday. We are always pleased to help you with an enquiry, so if there is anything you would like to know about the products we sell, please do not hesitate to contact us.

2. Product Guarantees

We sell a wide range of products from a variety of manufacturers, most of which provide guarantees for their products. The guarantees on our products are free and do not cost you anything extra. Depending on the product our guarantees can cover you for manufacturer defects in material and/or workmanship.

If you would like any more information or have any questions about a guarantee on any of our products please e-mail us at sales@kidsrooms.co.uk or phone us on +44 (0)2380 675941. We are more than happy to provide written confirmation of a guarantee with your purchase should the product in question come with a guarantee.

3. General Terms and Conditions

3.1 All our prices detailed by written, verbal or electronic means for quotation purposes are valid for 7 days starting from the date of receipt of the quote. We reserve the right to amend the prices detailed by written, verbal or electronic means in the event of unforeseen economic circumstances.

3.2 Whilst every care is taken to make sure that the information displayed on our website and in any of our brochures is accurate, we cannot accept liability for any mistake that may occur. In the event of there being an error with regards to the information given to you about your order our standard terms and conditions of sale apply to you.

3.3 We take payment from your card at the time we receive your order, once we have checked stock availability or if the products are made to order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible.

4. Use of Imagery

All imagery used on the Kids Rooms Ltd domain name, www.kidsrooms.co.uk, hold copyright restrictions for their use. The imagery in use is copyright to Kids Rooms Ltd, Kids Rooms Ltd’s suppliers and in certain instances to Romsey Fotographix.

You may not reproduce, copy or alter the images for any use without the sole written consent from Kids Rooms Ltd. The only exception to this is if you run a website or network of websites and are an affiliate involved with our affiliate programme at Affiliate Future. In this instance you are granted permission to reproduce the images we have on our website for the sole means of selling our products in an affiliate capacity.

Please note that certain images used on our website involve child models and we have gained express permission by contract to display photographs including them in imagery on our website and in related marketing material. We therefore would pursue any copyright infringements to the full extent of the law.

5. Request a Catalogue

We unfortunately do not currently have a printed catalogue of all our products.

We do however have catalogues from a large number of our suppliers and we are more than happy to post them out to you. If you wish us to send you some brochures please email us at sales@kidsrooms.co.uk with your postal address and some examples of the products you are interested in. We always aim to send out brochures within 48 hours of receipt of your email.